…it’s tempting to look for a shiny tool to help your team navigate a complex change, for example.
Tools offer teams a simple color, number or code that can help people understand each other and manage differences.
For a resilient team, however, priority number 1 should be building trust, not using an over-engineered tool.
Don’t get me wrong, there are some great tools out there – I’m licensed in several.
Nevertheless, they require brain power to absorb more information – some tools are complex in themselves.
People need more simplicity in their life, not more complexity.